64-bit users could also try the alternate Download iTunes for Windows (64-bit - for older video cards) build which is sometimes a useful workaround. Or try If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support which is Apple's version of the advice above.įailing that try a full tear down and rebuild of iTunes as set out in Troubleshooting issues with iTunes for Windows updates. If you don't hear a noise suspect a damaged cable. It may not be labelled correctly at this stage. You should hear the telltale sound of Windows device connection and one section should gain a new entry. Expand any of these sections that are listed.Ĭonnect the device.
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